Experience
University of California, San Francisco (UCSF)
San Francisco, California (Remote)

Lead UX Designer | January 2024 — Present
Collaborate with teams to migrate websites to a modern Drupal platform, shaping strategy, structure, and design.
Lead usability testing and user research to validate decisions and improve experiences.
Design IA and content structures in partnership with stakeholders, aligning goals and user needs.
Develop early concepts for internal platforms like an intranet and academic site framework.
Apply accessibility training and WCAG 2.1 standards to create inclusive digital experiences.
Service Designer | October 2018 — December 2023
Collaborated with stakeholders to define goals, shape service concepts, and align on user needs.
Led user research through interviews, testing, and surveys to inform and validate design decisions.
Created user flows and prototypes to explore ideas and iterate on digital experiences.
Facilitated workshops that brought cross-functional teams into the design process.
Partnered with developers and content specialists to build seamless, scalable solutions.
IU Studios - University Communications and Marketing
Bloomington, Indiana

Information Architect UX Intern | August 2017 — March 2018
Supported user research by conducting interviews, analyzing feedback, and surfacing key insights.
Created wireframes and prototypes to communicate ideas and gather early user input.
Contributed to design deliverables and documentation with a focus on consistency and brand alignment.
Helped plan and run usability testing sessions, then synthesized results into actionable next steps.
Assisted in UI design tasks, including creating assets and refining interface details.
Education
Indiana University
Bloomington, Indiana | 2015 — 2018

— Master of Information Science
— Master of Library Science
Kendall College of Art & Design
Grand Rapids, Michigan | 2010 — 2013

— Bachelor of Science, Art History
Skills and Tools
Certifications

Core Skills
Design Thinking, User Research, Prototyping, Collaboration, Survey Design, UX Writing

Relevant Tools
Figma, ChatGPT, Adobe CC, HTML, CSS, Qualtrics
Portfolio
Available upon request.